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membership policies

Memberships include 2 refills per month of either classic, hybrid or volume eyelash extensions depending on the membership type selected. Members are permitted to upgrade to a different membership for an additional recurring membership fee. Membership fees cannot be redeemed for other services the cost is for lash extensions only; however, members do receive a 10% discount on products and any other services except medspa services or injectables,  members are encouraged to use their refills as designed in order to maintain the appearance and health of their lashes, Future lash appointments must be prebooked at time of appointment, reschedules are permitted within a 48 hour timeframe, rescheduling may only be done once a month, if you fail to show up to your appointment you will forfeit that refill. Members may cancel their membership with 30 days’ notice and may carry over their credits for an additional 30 days following cancellation. Memberships must be active for at least 3 months in order to cancel, memberships are not transferable to someone else, if your membership payment does not go through you will be banned from booking any and all future appointments, cancelation policy must be fulfilled correctly to not be banned.